Gastrointestinal Surgeons Jens Michael Carstensen Surgeon Herlev Hovedgade 119, 2. 2730 Herlev Telephone: 4484 0850 Henrik Loft Jakobsen Surgeon Aldershvilevej 124 2880 Bagsværd Telephone: 4033 0131 Steffen Jeis Rosenstock Surgeon Søborg Torv 12, 3 2860 Søborg Telephone: 4266 0169 Klaus Wiboltt Surgeon Ulrikkenborg Alle 37A 2800 Kgs. Lyngby Telephone: 4588 4242

New medical secretary Dear patient ​ From 1 September, we have hired a new medical secretary, Tina. She will often be the first in meetings when you enter the clinic. Hope you will welcome her. ​ From 7 September, the telephone hours will be extended again so that you can call within the following time periods: - Kl. 8.00-9.15: Doctor (emergency telephone consultation) Secretary (Booking Time Same Day) ​ - Kl. 9.45-11.45: Secretary (Schedule appointments, prescriptions renewals, etc.) ​ Unfortunately, we continue to experience problems with our online appointments. We expect a solution soon, so that it will be possible to book time online without difficulty. Yours sincerely, Doctors Anders and Sita

Scheduled times Others consultations and administrative tasks eg: ​ At the doctor: Control of chronic diseases ​ (Annual inspection) Pediatric examinations Pregnancy tests Certificates (driving license, insurance, municipality, etc.) ​ At the nurses: Control of chronic diseases ​ (Annual inspection) Vaccinations Removal of stitches Cardiac cardiogram, blood sampling, urine sample etc. ​ Call the clinic on Tel. 44 94 16 15 between kl. 9.45 - 11.45 ( however, on Fridays from 10 am ) and book a scheduled time into the future. ​​ You also have the option of booking scheduled times online via your LOG IN or via the app MY DOCTOR. BOOK TIME ONLINE

make an appointment Emergency telephone consultation Is a time when you call with an acute problem. These consultations will be brief emergency consultations that can usually be done by the doctor over the phone eg: ​ Fever in an otherwise unaffected child Abdominal pains Urinary or abdominal pain Cough, sore throat or cold Or similar ​​ The doctor will assess whether there is a need for you are being watched. In this case, you will stay offered a "time-same-day". ​ Call the clinic on Tel. 44 94 16 15 between kl. 8 - 9.15. Select "doctor" and you get an emergency telephone consultation. Time-same-day Is a time when you come up with a symptom or a problem you would like to have assessed that is not acute. ​ ​ At the doctor: Skin changes Pain in the musculoskeletal system Abdominal pains Diffuse symptoms (cough, fatigue, nausea, etc.) Or similar ​ At the nurses: Wart treatment Wound treatment Urine samples Throat grafting Or similar ​ Remember that there are only 10 minutes set aside for each consultation. It is therefore important that you take the most important issues first and if there is no time to reach it all, you are always welcome to call another day and book a new "time-same-day". Call the clinic on Tel. 44 94 16 15 between kl. 8 - 9.15. Select the "secretary" and you will be guaranteed an appointment the same day with either the doctor or the nurse. It is not possible to order one time pr. mail or forward in time. ​ Alternatively you can too order a "time-same-day" online at your LOG IN or via the MY DOCTOR app. The times open at 16 the day before. (However, this feature is still under construction.) BOOK TIME ONLINE Scheduled time Is a time you can book out in the future. However, this is ONLY if you need: ​ At the doctor: Control of your chronic illness Pediatric examination Pregnancy examination Cell sample Certificates ​ At the nurses: Control of your chronic illness Vaccination Removal of stitches Cardiac cardiogram, blood tests etc. ​ If you want time for anything other than the above, you can NOT book a scheduled time. In that case, or if in doubt, call the clinic and book a "time-same-day". ​ Call the clinic on Tel. 44 94 16 15 between kl. 8 - 9.15 and hear more. ​​ You also have the option to order a scheduled one time online via your LOG IN or via the app MY DOCTOR. (However, this feature is still under construction.) BOOK TIME ONLINE

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